Subscribers
Manage subscriber information and profiles
A subscriber is the end user of a telecom service. The entity holds the profile of that user and their service preferences. A subscriber uses the mobile service. A customer owns it and pays for it. The two are not the same entity.
Subscriber entity
A subscriber in the API represents:
- Service user: Individual who actually uses the telecommunications service
- Profile information: Personal details, preferences, and service configuration
- Service association: Connection to subscriptions and active services
- Usage tracking: Individual usage patterns and service consumption
Key capabilities
Profile management
Maintain detailed subscriber profiles with personal information and service preferences.
Service configuration
Configure service settings, preferences, and usage parameters for individual subscribers.
Usage tracking
Monitor individual subscriber usage patterns and service consumption metrics.
Service personalization
Customize service experiences based on subscriber preferences and behavior.
Subscriber vs customer
These two entities are not the same. Four facts separate them:
- Customer: The billable entity that owns the services and pays for them. It is one organization or one person.
- Subscriber: The end user that consumes the telecom service.
- Relationship: One customer can have many subscribers, such as a family plan or a set of business users.
- Billing: The platform bills the customer. The subscriber uses the service.
Common use cases
Individual profiles
Manage subscriber profiles for personalized service delivery and customer support.
Family plans
Handle multiple subscribers under a single customer account for family or group plans.
Enterprise users
Manage employee subscribers for corporate telecommunications services.
Service customization
Configure individual subscriber preferences for personalized service experiences.
Related resources
Subscriber entities are connected to other API resources:
- Customers: Subscribers belong to customer accounts for billing and management
- Subscriptions: Subscribers are associated with active telecommunications services
- Orders: Subscriber information collected during service ordering and activation