Customers
Manage customer entities and billing relationships
A customer is a billable entity: one person, or one organization. The customer owns the subscriptions and pays for them. Billing and service management in the API are built around this entity.
Customer entity
A customer in the API represents:
- Billable entity: Individual person or organization responsible for payments
- Service owner: Entity that owns telecommunications subscriptions and licenses
- Billing configuration: Payment methods, billing cycles, and financial preferences
- Contact information: Communication details for service notifications and support
Key capabilities
Customer lifecycle
Create a customer, update it, and hold its profile and its billing configuration.
User management
Add or remove users from customer accounts to manage access permissions and service administration.
Billing configuration
Configure billing methods, payment preferences, and financial settings per customer.
Service ownership
Track all subscriptions, licenses, and services owned by each customer entity.
Common use cases
Customer onboarding
Create new customer accounts with required billing and contact information during signup flows.
Account management
Update customer profiles, billing preferences, and contact details through self-service portals.
Multi-user access
Associate multiple users with business customers for shared service management and administration.
Billing administration
Configure billing methods, payment schedules, and financial settings for automated revenue collection.
Related resources
Customer entities are closely integrated with other API resources:
- Users: Platform access and permissions for customer account management
- Subscriptions: Telecommunications services owned by the customer
- Orders: Purchase requests and service provisioning for the customer
- Payments: Financial transactions and billing for customer services
- Billing settings: Configure billing methods, preferences, and payment automation per customer
- Licenses: Software licenses and digital services owned by the customer