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Orders represent customer purchase requests for telecommunications products and services. They manage the complete ordering workflow from initial configuration through final submission and fulfillment coordination.

Order Entity

An order in the Connect API represents:
  • Purchase Request: Customer intent to purchase specific telecommunications products
  • Configuration Management: Product selection, pricing calculation, and line item management
  • Workflow Orchestration: Multi-step ordering process with validation and approval stages
  • Fulfillment Coordination: Integration with payment processing and service provisioning

Key Capabilities

Order Configuration

Build and configure orders with multiple product line items and pricing calculations.

Progressive Workflow

Guide customers through step-by-step ordering with validation at each stage.

Price Calculation

Real-time pricing updates with promotional codes and dynamic discounting.

Submission Management

Submit completed orders for payment processing and service fulfillment.

Common Use Cases

Product Selection

Configure orders with multiple telecommunications products and service add-ons.

Pricing Calculation

Calculate real-time pricing with promotional codes and customer-specific discounts.

Multi-Step Checkout

Guide customers through progressive order configuration and validation workflows.

Bulk Ordering

Manage enterprise orders with multiple subscribers and service configurations.
Order entities coordinate with other Connect API resources:
  • Product Offerings: Products selected and configured within order line items
  • Product Catalogues: Product availability and pricing context for order configuration
  • Customers: Order ownership and billing responsibility
  • Discounts: Promotional codes and pricing adjustments applied to orders
  • Payment Sessions: Payment processing for submitted order configurations
  • Subscriptions: Service provisioning and activation following successful order fulfillment

Next Steps