---
title: Subscribers
description: Manage subscriber information and profiles
---

A subscriber is the end user of a telecom service. The entity holds the profile of that user
and their service preferences. A subscriber uses the mobile service. A customer owns it and
pays for it. The two are not the same entity.

## Subscriber entity

A subscriber in the API represents:

- **Service user**: Individual who actually uses the telecommunications service
- **Profile information**: Personal details, preferences, and service configuration
- **Service association**: Connection to subscriptions and active services
- **Usage tracking**: Individual usage patterns and service consumption

## Key capabilities

- **Profile management** — Maintain detailed subscriber profiles with personal information and service preferences.
- **Service configuration** — Configure service settings, preferences, and usage parameters for individual subscribers.
- **Usage tracking** — Monitor individual subscriber usage patterns and service consumption metrics.
- **Service personalization** — Customize service experiences based on subscriber preferences and behavior.

## Subscriber vs customer

These two entities are not the same. Four facts separate them:

- **Customer**: The billable entity that owns the services and pays for them. It is one
  organization or one person.
- **Subscriber**: The end user that consumes the telecom service.
- **Relationship**: One customer can have many subscribers, such as a family plan or a set of
  business users.
- **Billing**: The platform bills the customer. The subscriber uses the service.

## Common use cases

- **Individual profiles** — Manage subscriber profiles for personalized service delivery and customer support.
- **Family plans** — Handle multiple subscribers under a single customer account for family or group plans.
- **Enterprise users** — Manage employee subscribers for corporate telecommunications services.
- **Service customization** — Configure individual subscriber preferences for personalized service experiences.

## Related resources

Subscriber entities are connected to other API resources:

- **Customers**: Subscribers belong to customer accounts for billing and management
- **Subscriptions**: Subscribers are associated with active telecommunications services
- **Orders**: Subscriber information collected during service ordering and activation

## Next steps

- [List subscribers](/api-reference/subscribers.md#tag/subscribers/GET/subscribers) — Retrieve all subscribers you have access to
- [Get subscriber](/api-reference/subscribers.md#tag/subscribers/GET/subscribers/{subscriberId}) — Retrieve detailed information about a specific subscriber
- [Update subscriber](/api-reference/subscribers.md#tag/subscribers/PUT/subscribers/{subscriberId}) — Modify subscriber profile and preferences