---
title: Workflows
description: Receive and process external webhooks to trigger automated workflows
---

With a workflow your platform accepts a webhook from an external system and starts an
automated process from it. The workflow webhook endpoint is one universal receiver. It routes
each event to a handler by the path of the request.

## Workflow entity

Workflows in the API represent:

- **Webhook reception**: Receive incoming webhooks from external systems and services
- **Event routing**: Route events to appropriate handlers based on path patterns
- **Process automation**: Trigger automated workflows in response to external events
- **Integration bridge**: Connect external systems with internal business processes

## Key capabilities

- **Universal receiver** — Receive webhooks from any external system using a single configurable endpoint.
- **Path-based routing** — Route incoming events to different handlers based on the webhook path.
- **Process triggers** — Automatically trigger internal workflows and business processes from external events.
- **Integration ready** — Connect with external payment processors, notification systems, and third-party services.

## Common use cases

- **Payment callbacks** — Receive payment status updates from external payment processors and gateways.
- **Third-party events** — Process notifications from external services and partner systems.
- **System integration** — Bridge external systems with internal automation and business logic.
- **Event processing** — Handle incoming events and trigger appropriate downstream actions.

## Related resources

Workflow webhooks integrate with other API resources:

- **Payments**: Process payment status callbacks and transaction notifications
- **Subscriptions**: Handle external events affecting subscription lifecycle
- **Orders**: Receive fulfillment updates and external order status changes

## Next steps

- [Receive webhook](/api-reference/workflows.md#tag/workflows/POST/workflows/webhook/{path...}) — Configure and receive webhooks from external systems