> ## Documentation Index
> Fetch the complete documentation index at: https://docs.telnesstech.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Orders

> Manage order creation, configuration, and submission workflows

Orders represent customer purchase requests for telecommunications products and services. They manage the complete ordering workflow from initial configuration through final submission and fulfillment coordination.

## Order Entity

An order in the Connect API represents:

* **Purchase Request**: Customer intent to purchase specific telecommunications products
* **Configuration Management**: Product selection, pricing calculation, and line item management
* **Workflow Orchestration**: Multi-step ordering process with validation and approval stages
* **Fulfillment Coordination**: Integration with payment processing and service provisioning

## Key Capabilities

<Columns cols={2}>
  <Card title="Order Configuration" icon="settings">
    Build and configure orders with multiple product line items and pricing
    calculations.
  </Card>

  <Card title="Progressive Workflow" icon="list-ordered">
    Guide customers through step-by-step ordering with validation at each stage.
  </Card>

  <Card title="Price Calculation" icon="calculator">
    Real-time pricing updates with promotional codes and dynamic discounting.
  </Card>

  <Card title="Submission Management" icon="check-circle">
    Submit completed orders for payment processing and service fulfillment.
  </Card>
</Columns>

## Common Use Cases

<Columns cols={2}>
  <Card title="Product Selection" icon="shopping-cart">
    Configure orders with multiple telecommunications products and service
    add-ons.
  </Card>

  <Card title="Pricing Calculation" icon="receipt">
    Calculate real-time pricing with promotional codes and customer-specific
    discounts.
  </Card>

  <Card title="Multi-Step Checkout" icon="steps">
    Guide customers through progressive order configuration and validation
    workflows.
  </Card>

  <Card title="Bulk Ordering" icon="package">
    Manage enterprise orders with multiple subscribers and service
    configurations.
  </Card>
</Columns>

## Related Resources

Order entities coordinate with other Connect API resources:

* **Product Offerings**: Products selected and configured within order line items
* **Product Catalogues**: Product availability and pricing context for order configuration
* **Customers**: Order ownership and billing responsibility
* **Discounts**: Promotional codes and pricing adjustments applied to orders
* **Payment Sessions**: Payment processing for submitted order configurations
* **Subscriptions**: Service provisioning and activation following successful order fulfillment

## Next Steps

<CardGroup cols={2}>
  <Card title="List Orders" icon="list" href="/api-reference/orders/list-orders">
    Retrieve all orders you have access to
  </Card>

  <Card title="Create Order" icon="plus" href="/api-reference/orders/create-order">
    Create a new order configuration
  </Card>

  <Card title="Calculate Price" icon="calculator" href="/api-reference/orders/calculate-order-price">
    Calculate pricing for order configurations
  </Card>

  <Card title="Submit Order" icon="paper-plane" href="/api-reference/orders/submit-order">
    Submit order for payment and fulfillment
  </Card>
</CardGroup>